build measure learn
Pro­to­typ­ing for impact start-ups: devel­op­ing the first pro­to­type and find­ing key met­rics

You’ve come to the right place if …

  • you want to found an impact start­up or are already in the mid­dle of it with your team.
  • you know your tar­get group exact­ly.
  • you can clear­ly name the prob­lem, the solu­tion and the impact.
  • you have all the resources to devel­op a pro­to­type.

This chap­ter helps to …

  • to devel­op a func­tion­al pro­to­type.
  • find the One Met­ric That Mat­ters (OMTM) for the ear­ly impact mea­sure­ment of your project.

Build a sim­ple pro­to­type

For your first pro­to­type, you should focus on the core func­tions that solve the main prob­lem of your tar­get group. You can pro­ceed as fol­lows:

1. iden­ti­fies the most impor­tant core func­tions

Deter­mine the most impor­tant func­tions that solve the main prob­lem of your tar­get group. This could be the func­tions of spe­cif­ic ser­vices such as per­son­al sup­port or the con­tent of a work­shop or a spe­cif­ic project, e.g. tools.

2. build the sim­plest ver­sion of your solu­tion first

Start with the sim­plest ver­sion of your solu­tion and then con­tin­ue to devel­op it. It does not have to be per­fect or already con­tain all the details. It is ini­tial­ly about a rough rep­re­sen­ta­tion of the solu­tion. This is your low fideli­ty pro­to­type. Here are some com­mon exam­ples of pro­to­types:

  • Land­ing page: Devel­op a sim­ple web­site that presents your solu­tion. If pos­si­ble, inte­grate call-to-actions to which the test per­sons can react and con­ver­sion track­ing to mea­sure these reac­tions.
  • Phys­i­cal prod­ucts: Use sim­ple mate­ri­als such as paper, card­board or Lego bricks to visu­al­ize your solu­tion. Play through the solu­tion with your test sub­jects (e.g. in the form of focus groups) and record the feed­back.
  • Soft­ware: Cre­ate wire­frames or click­able mock­ups. Let your test per­sons try out the mock­ups and observe them.
  • Ser­vices: Use sim­ple rep­re­sen­ta­tions, e.g. through role plays or mock­ups. A ser­vice blue­print is also a good visu­al tool for map­ping your solu­tion in detail. It includes the most impor­tant process­es, points of con­tact with the tar­get group and the planned impact. Var­i­ous tools such as Miro, Mur­al, Can­va or Fig­ma are suit­able for visu­al­iza­tion. Observe how your tar­get group inter­acts in the role play and write down your find­ings.

Find key met­rics for ear­ly impact mea­sure­ment at lev­el 5 of the impact lad­der

At this point, it is impor­tant that you have already cre­at­ed an impact stair­case for your project. If not, it’s best to do so now. We explain how to build an impact stair­case in the chap­ter “Solu­tion design: Find­ing a solu­tion that cre­ates impact for your start­up”.

1. focus on the out­comes

Choose a met­ric that is at lev­el 5 of your impact lad­der and has a direct, mea­sur­able influ­ence on your main objec­tive. In addi­tion to the impact key met­ric at lev­el 5, you also mea­sure the attrac­tive­ness and use of your solu­tion in the next step. You can find more infor­ma­tion on this in the chap­ter “Pro­to­type in prac­tice: Col­lect­ing feed­back and mea­sur­ing impact”.

Why lev­el 5?

  • Direct impact: Lev­el 5 rep­re­sents changes in the actions and behav­ior of the tar­get group, which is a direct and mea­sur­able impact of your pro­to­type
  • Sig­nif­i­cance: This stage already shows con­crete results, but is not yet as long-term as stage 6, which would often be too broad for a pro­to­type
  • Time­ly feed­back loop: Changes at lev­el 5 are more quick­ly rec­og­niz­able than changes in the life sit­u­a­tion of your tar­get group at lev­el 6, which is impor­tant for the iter­a­tive devel­op­ment of a pro­to­type.
  • Rel­e­vance for stake­hold­ers: Changes in the tar­get group’s behav­ior are more con­vinc­ing for many stake­hold­ers than pure out­put fig­ures.

Exam­ples of indi­ca­tors at lev­el 5 of the impact lad­der:

  • Fre­quen­cy and qual­i­ty of actions by the tar­get group that indi­cate a change in behav­ior
  • Num­ber of par­tic­i­pants who apply new­ly learned skills in their every­day lives
  • Changes in the tar­get group’s shop­ping habits after an inter­ven­tion
  • Use of pre­ferred com­mu­ni­ca­tion chan­nels by the tar­get group after train­ing
  • Changes in online behav­ior, such as increased inter­ac­tion with cer­tain dig­i­tal con­tent or plat­forms

2. uses S.M.A.R.T. cri­te­ria

For­mu­late your One Met­ric That Mat­ters (OMTM) so that it meets the S.M.A.R.T. cri­te­ria.

  • Spe­cif­ic: must be clear­ly defined and unam­bigu­ous.
  • Mea­sur­able: must be quan­tifi­able.
  • Attrac­tive: must be rel­e­vant to your goal.
  • Real­is­tic: must be achiev­able with your avail­able resources.
  • Sched­uled: must be lim­it­ed in time. Sets a time frame of two to four months.

3. pre­pare the mea­sure­ment of your key met­ric

Imple­ment a mea­sure­ment sys­tem so that you can mea­sure your key met­rics accu­rate­ly and reg­u­lar­ly. Define a base­line — a start­ing val­ue that serves as a ref­er­ence point to com­pare the state before and after your mea­sures (e.g. num­ber of peo­ple with aware­ness of the impor­tance of healthy eat­ing or with skills in stress resilience). Ide­al­ly, you should estab­lish the base­line through offi­cial sta­tis­tics and not through self-assess­ment. This could increase the risk of impact wash­ing.

Set spe­cif­ic tar­get val­ues so that you can pre­cise­ly track the progress you are mak­ing in the pro­to­typ­ing phase. Remem­ber: impact ori­en­ta­tion is an iter­a­tive process — have the con­fi­dence to make adjust­ments and learn con­tin­u­ous­ly!

Next chap­ter: Obtain­ing feed­back

You’ve done it! You have devel­oped a first pro­to­type and defined the key met­rics for an ini­tial impact mea­sure­ment.

In the next chap­ter you can check both by col­lect­ing feed­back from the tar­get group and gath­er­ing ini­tial data on the out­come. In this way, you will learn where there is room for improve­ment.