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Pro­to­typ­ing for impact star­tups: Build your first pro­to­type and iden­ti­fy a key met­ric

This sec­tion is for you if …

  • you’re plan­ning to found an impact start­up or are already deep into it with your team.
  • you have a clear under­stand­ing of your tar­get group.
  • you can clear­ly define the prob­lem, your solu­tion, and the impact you aim to cre­ate.
  • you have the resources to build a pro­to­type.

This sec­tion will help you …

  • devel­op a work­ing pro­to­type.
  • iden­ti­fy your one met­ric that mat­ters (OMTM) for ear­ly-stage impact mea­sure­ment.

Build a sim­ple pro­to­type

For your first pro­to­type, focus on the core func­tions that solve the main prob­lem your tar­get group is fac­ing. Here’s how to get start­ed:

1. Iden­ti­fy the most impor­tant func­tions

Fig­ure out which core func­tions are essen­tial to solv­ing the main issue fac­ing your tar­get group. This might include spe­cif­ic ser­vices like one-on-one sup­port, the core con­tent of a work­shop, or tan­gi­ble tools with­in a par­tic­u­lar project

2. Start with the sim­plest ver­sion of your solu­tion

Begin with the most basic ver­sion of your solu­tion and build from there. It doesn’t need to be per­fect or pol­ished – just a rough draft that shows how your solu­tion could work . This is your low fideli­ty pro­to­type. Here are some com­mon exam­ples:

  • Land­ing page: Cre­ate a sim­ple web­site to show­case your solu­tion. If pos­si­ble, include calls-to-action that test users can click – and set up con­ver­sion track­ing to mea­sure how they respond.
  • Phys­i­cal prod­ucts: Use basic mate­ri­als like paper, card­board, or LEGO to bring your idea to life. Test it with your group (e.g., through focus groups) and gath­er their feed­back.
  • Soft­ware: Build wire­frames or click­able mock­ups. Let peo­ple inter­act with them and observe their behav­ior.
  • Ser­vices: Use sim­ple for­mats like role-play­ing or visu­al mock­ups to illus­trate your con­cept. A ser­vice blue­print can help map out key process­es, touch­points with your tar­get group , and intend­ed impact. Tools like Miro, Mur­al, Can­va, or Fig­ma are great for visu­al­iz­ing this. Watch how peo­ple engage with your mock ser­vice and take notes on their reac­tions.

Find your key met­ric for ear­ly-stage impact (Impact Lad­der – Lev­el 5)

At this point, it’s impor­tant that you’ve already cre­at­ed an Impact Lad­der for your project. If you haven’t done that yet, it’s best to do so now. We pro­vide a step-by-step guide to build­ing such a lad­der in the chap­ter: “Solu­tion design: Cre­at­ing a solu­tion that dri­ves real impact.”

1. Focus on out­comes

Choose a met­ric that sits at lev­el 5 of your Impact Lad­der and direct­ly reflects mea­sur­able progress toward your main goal. In addi­tion to this impact met­ric, the next step is to mea­sure how appeal­ing and use­ful your solu­tion is. You’ll find more on that in the chap­ter “Pro­to­type in real-world test­ing: Col­lect feed­back and mea­sure impact.”

Why lev­el 5?

  • Direct impact: Lev­el 5 reflects changes in behav­ior – clear, mea­sur­able out­comes dri­ven by your pro­to­type.
  • Mean­ing­ful results: It shows con­crete changes but is still short-term enough to be real­is­tic for a pro­to­type, unlike lev­el 6, which is often too long-term.
  • Faster feed­back loop: Changes at lev­el 5 are eas­i­er to track quick­ly, which is cru­cial when iter­at­ing on a pro­to­type.
  • Rel­e­vance for stake­hold­ers: Behav­ioral change is often more com­pelling to fun­ders and part­ners than just out­put num­bers..

Exam­ples of lev­el 5 indi­ca­tors:

  • Fre­quen­cy and qual­i­ty of actions by the tar­get group that reflect behav­ior change
  • Num­ber of par­tic­i­pants apply­ing new skills in their dai­ly lives
  • Shifts in the tar­get group’s pur­chas­ing habits after an inter­ven­tion
  • Use of pre­ferred com­mu­ni­ca­tion chan­nels after train­ing
  • Changes in online behav­ior, like increased inter­ac­tion with spe­cif­ic dig­i­tal con­tent or plat­forms

2. Use SMART cri­te­ria

Define your one met­ric that mat­ters (OMTM) using the SMART frame­work.

  • Spe­cif­ic: Clear­ly defined and unam­bigu­ous
  • Mea­sur­able: Quan­tifi­able
  • Achiev­able: Real­is­tic giv­en your cur­rent resources
  • Rel­e­vant: Aligned with your broad­er objec­tives
  • Time-bound: Set with­in a clear time­frame (two to four months).

3. Pre­pare to track your key met­ric

Set up a sys­tem to mea­sure your key met­ric accu­rate­ly and con­sis­tent­ly. Start by defin­ing a base­line – this is your ref­er­ence point for com­par­ing results before and after your inter­ven­tion (e.g., num­ber of peo­ple aware of the impor­tance of healthy eat­ing or equipped with stress resilience skills). Ide­al­ly, use offi­cial sta­tis­tics to estab­lish your base­line. Avoid rely­ing on self-assess­ments alone, as that could increase the risk of impact wash­ing.

Set clear tar­get val­ues so you can track exact­ly how much progress you’re mak­ing dur­ing the pro­to­typ­ing phase. And remem­ber: being impact-dri­ven is an iter­a­tive process. You’ll need to make adjust­ments and keep learn­ing as you go!!

Next chap­ter: Gath­er­ing feed­back

You did it! You’ve built your first pro­to­type and defined the key met­rics for an ini­tial impact assess­ment.

In the next chap­ter, you’ll test both by gath­er­ing feed­back from your tar­get group and col­lect­ing ini­tial out­come data. This will help you spot what needs improv­ing.