Every­one on your team under­stands the strat­e­gy, process­es and gov­er­nance frame­work

Scal­ing is much eas­i­er when every­one pulls in the same direc­tion. This indi­ca­tor high­lights the impor­tance of ensur­ing that strat­e­gy and key process­es aren’t just clear to lead­er­ship – every team mem­ber should be on the same page. Keep­ing doc­u­men­ta­tion acces­si­ble, fos­ter­ing open dis­cus­sions in meet­ings, and main­tain­ing a cul­ture of trans­paren­cy help pre­vent any­one from feel­ing left out. That way, as your team grows, every­one stays aligned and focused on the big­ger pic­ture.